Information about Cookies and Data Protection

Website
The website is operated by Alpenregion Bludenz Tourismus GmbH. The protection of your personal data is of particular concern to us. This privacy policy describes how your personal data is processed when you use the website.

What data is processed?

  • Date and time of the page view
  • Your IP address
  • Type and version of your browser
  • cookies
  • Other data that you enter on our website yourself (e.g. contact form, application)

There is no obligation to provide your personal data. However, if you refuse to do so, you will not be able to use all the functions of the website.

Declaration on the duty to inform
The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2021). In this data protection information, we inform you about the most important aspects of data processing on our website.

Contact us
If you contact us using the form on the website or by email, the data you provide will be stored by us for the purpose of processing your inquiry and in the event of follow-up questions. We will not pass on this data without your consent.

starmate solutions GmbH (formerly Wilken Software Group)
All our e-mail communication, newsletter distribution and our CRM are handled and managed by a system from starmate solutions GmbH (formerly Wilken Software Group).

starmate solutions GmbH
Hörvelsinger Weg 29-31
89081 Ulm

Cookies
Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage. We use cookies to make our website more user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser on your next visit. If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. If cookies are deactivated, the functionality of our website may be restricted.

Web analysis
Our website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Cookies are used for this purpose, which make it possible to analyze the use of the website by its users. The information generated in this way is transferred to the provider's server and stored there. You can prevent this by setting up your browser so that no cookies are stored.

IP anonymization
We have activated the IP anonymization function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser Plugin
You can prevent the storage of cookies by selecting the appropriate settings in your browser software. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link.https://tools.google.com/dlpage/gaoptout?hl=de

Demographic features in Google Analytics
This website uses the "demographic features" function of Google Analytics. This allows reports to be created that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google and visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the section "Objection to data collection".

Google Tag Manager
We use the Google Tag Manager of the provider Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Google Tag Manager is a tool that can be used to integrate tracking or statistical tools and other services via so-called website tags. The Google Tag Manager itself does not create any user profiles, does not store any cookies and does not carry out any independent analyses. It is only used to manage and display the services and tools integrated via it. However, Google Tag Manager records the IP address, which can also be transferred to Google server locations in the United States and other third countries. If deactivation has been carried out at cookie level, this remains in place for all tracking tags implemented with Google Tag Manager.

Facebook pixel
To evaluate advertising campaigns, we integrate a tracking code from Facebook (Facebook pixel) into our website in order to be able to evaluate your interactions (such as click behaviour, visits to certain areas of our website or registration for the newsletter). For this purpose, a so-called 3rd party cookie from Facebook is stored in your browser with your consent.

Pingdom
Our website uses Pingdom, a service of SolarWinds Worldwide, LLC 7171 Southwest Parkway, Bldg 400, Austin, Texas 78735 (hereinafter: "Pingdom"). Pingdom uses cookies that are stored on your computer to enable us to analyze the use of our website. This information is used to monitor service availability and user experience. This includes the use of measurements of usage time, page speed and geographical information of the user. No user-identifiable data is stored or transmitted. When a page is accessed, data such as the following is processed:

browser type/version, operating system used, attributes that generate information about the context in which the page is viewed and how the page behaves during loading and asynchronous reloading of page components, the geographical region of the accessing computer and the time of the server request.

During use, data such as, in particular, the user's country location and browser type/version may be transmitted to a Pingdom server and stored there. All cookies expire after 30 days. Further information on data protection when using Pingdom can be found at the following link: https://www.pingdom.com/security

Newsletter
You have the option of subscribing to our newsletter via our website. To do this, we need your e-mail address, first name, surname and your declaration that you agree to receive the newsletter. In order to provide you with targeted information, we also collect and process voluntarily provided information on areas of interest, address, date of birth and, if applicable, other fields.

As soon as you have registered for the newsletter, we will send you a confirmation email with a link to confirm your registration. You can unsubscribe from the newsletter at any time (unsubscribe option in every newsletter or contact us directly). We will then immediately delete your data in connection with the newsletter dispatch.

Google Maps
We integrate the maps of the "Google Maps" service of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The processed data may include, in particular, IP addresses and location data of users, which, however, are not collected without their consent (usually as part of the settings of their mobile devices). The data may be processed in the USA. Privacy policy: https: //www.google.com/policies/privacy/, opt-out: https: //adssettings.google.com/authenticated.

YouTube
Our website uses plugins from the Google-operated site YouTube. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account. You can find further information on the handling of user data in YouTube's privacy policy at: https://www.google.de/intl/de/policies/privacy

Incert voucher tool (etracker)
We use the services of etracker GmbH from Hamburg, Germany(www.etracker.com) on our website to analyze usage data. Etracker does not use cookies for web analysis by default. Insofar as they use analysis and optimization cookies, explicit consent is obtained separately in advance. If this is the case and you consent, cookies are used to enable a statistical analysis of the reach of this website, a measurement of the success of our online marketing measures and test procedures, e.g. to test and optimize different versions of the online offer or its components. Cookies are small text files that are stored by the Internet browser on the user's end device. etracker cookies do not contain any information that enables a user to be identified. The data generated with etracker is processed and stored by etracker on behalf of the provider of this website exclusively in Germany and is therefore subject to the strict German and European data protection laws and standards. etracker has been independently audited and certified in this respect and has been awarded the ePrivacyseal data protection seal of approval. Data processing is carried out on the basis of the legal provisions of Art. 6 para. 1 lit. f (legitimate interest) of the General Data Protection Regulation (GDPR). The concern of etracker within the meaning of the GDPR (legitimate interest) is the optimization of the online offer and the website. Since the privacy of visitors is important, the data that may allow a reference to an individual person, such as the IP address, login or device identifiers, are anonymized or pseudonymized as soon as possible. The data will not be used in any other way, merged with other data or passed on to third parties. You can object to the data processing described above at any time. The objection has no negative consequences. Further information on data protection at etracker can be found here: www.etracker.com

Route planner VVV
The route planner of the Vorarlberg Transport Association is available on our website for ideal route planning on site. It shows you the current departures, best connections, alternative routes and disruptions everywhere. It is also possible to display a connection from any address or from your current location.
Find out more at:
https://www.vmobil.at/ressourcen/datenschutz
https://www.vmobil.at/vmobil-widget-generator-fuer-die-unternehmens-website

Other tools
The following tools are used on this website and require your consent. You can change this at any time in the cookie settings. Please note that not giving your consent will limit the functionality of the website.

Purpose of data processing
We will process your personal data for the following purposes:

  • To make this website available to you and to further improve and develop this website.
  • To compile usage statistics.
  • To detect, prevent and investigate attacks on our website.
  • To be able to respond to your requests.

Legal basis for processing
The legal basis for the processing of your personal data is our overriding legitimate interest pursuant to Article 6(1)(f) of the General Data Protection Regulation, which is to achieve the purposes set out above in the previous point.

Transfer of your personal data
We will transfer your personal data to the following recipients for the purposes set out above:

  • IT service providers used and commissioned by us
  • Partners for the purpose of order processing

The recipients named are located in Austria or the EU.

Duration of storage
We will generally store your data for a period of three months. Data will only be stored for longer if this is necessary in order to investigate identified attacks on our website. If you provide data for specific purposes (e.g. submitting an application) or register for specific purposes, your data will be stored for as long as is necessary to achieve the relevant purpose or as required by law.

Feratel
In the event of an inquiry (non-binding inquiry, inquiry to host) or a booking, your data will be passed on to our landlords and stored in the Feratel booking system. In the case of a booking via the Feratel experience store, your data will be passed on to the Feratel booking system and stored. In the course of preparing an offer from our landlords, your data may be processed in an external booking system (depending on the accommodation). If you register for Clara (digital vacation companion) via our website, your data will be passed on to the Feratel booking system and stored.
Further information at: https://www.feratel.at/datenschutz/

Your rights
In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can lodge a complaint with the supervisory authority. In Austria, this is the data protection authority.

You can reach us at the following contact details:

Alpenregion Bludenz Tourismus GmbH
Mutterstraße 1a
6700 Bludenz, Austria
Managing Director: Wiebke Meyer

T +43 5552 30227
E-Mail: info@alpenregion.at
Web: www.vorarlberg-alpenregion.at

Data protection officer:
Christian Wally
Company don't panic it-services og
6700 Bludenz, Sturnengasse 9
datenschutz@citynet.bz