General Terms and Conditions of the Premium Guest Card

2.1 The Premium Guest Card is available to the guest free of charge and is issued by the TVB and issued by the accommodation provider in accordance with section 3 of these terms and conditions. A minimum stay of 2 nights is required to receive the Premium Guest Card.

2.2 Every guest is entitled to use the card service in accordance with the General Terms and Conditions and Conditions of Carriage of the respective service partner, the statutory provisions and the general availability of the service. An overview of the card service can be found in the guest card brochure and on the website.

2.3 The card service of the Premium Guest Card cannot be combined with other promotions and discounts. However, the guest is free to take advantage of the more favorable promotion. The offers of the service partners are generally non-binding and are only valid while stocks last. The guest has no general legal entitlement to free or discounted use of the card service.

2.4 The rightful holder of a Premium Guest Card is also entitled to use the card service of the "Brandnertal, Bludenz, Klostertal Guest Card". An overview of the card services can be found in the guest card brochure and on the website.

3.1 The Premium Guest Card is not available for free. Only guests who are staying at a selected accommodation provider in the Bludenz Alpine Region and have been registered in accordance with the legal requirements are entitled to the Premium Guest Card.

3.2 The Premium Guest Card is issued and issued to the guest by the accommodation provider - with the exception of loss or theft in accordance with section 6.3. For this purpose, the guest must provide the following personal data: First name, surname, date of birth, date of arrival and departure.

4.1 The Premium Guest Card is only valid once it has been completed and registered by the accommodation provider and in conjunction with a photo ID. The Premium Guest Card is non-transferable and may only be used by the person to whom the card is issued.

4.2 The use of the Premium Guest Card service is valid for the summer season from 01.05. - 31.10. (hereinafter: promotion period). The Premium Guest Card is valid from the day of arrival to the day of departure (hereinafter: period of stay) of the guest. After departure, the Premium Guest Card automatically loses its validity and does not need to be canceled by the guest.

4.3 Depending on the card service, it can be used several times within the period of stay. However, there is no fundamental entitlement to multiple use of a service.

5.1 The guest acknowledges that the operating and opening hours of certain service partners may not coincide with the entire promotional period due to seasonal factors and that it may therefore not be possible to make use of all card services.

5.2 The prerequisite for the use of a card service is the unsolicited presentation of the Premium Guest Card. A Premium Guest Card must be presented for both participating children and participating adults when using the service. At the request of the service partner, the guest must also present a valid photo ID. If the guest is unable or unwilling to comply with this request, the service partner may refuse to provide the card service.

5.3 The guest is obliged to familiarize himself with the respective conditions of use, transport and other conditions and, if applicable, safety precautions of the service partner before using the card service and to follow the instructions of the service partner.

5.4 The service partner may refuse to provide the card service and conclude service contracts with the guest in individual cases if objective reasons prevent the conclusion of the contract or the provision of the service.

In such cases, the guest shall have no claims for performance or damages against the service partner.

5.5 The Premium Guest Card does not include any insurance benefits.

6.1 Passing on the Premium Guest Card is not permitted. If the Premium Guest Card is passed on, the guest shall also be liable for any misuse of the Premium Guest Card by third parties.

6.2 In the event of misuse or suspected misuse, the service partner is entitled and obliged to retain the Premium Guest Card without compensation and, if necessary, to block it. In the event of demonstrable misuse or reasonable suspicion of misuse, a report will be made.

6.3 Theft or loss of the Premium Guest Card must be reported immediately to the accommodation provider or TVB. The accommodation provider or TVB can then issue a new Premium Guest Card. The lost Premium Guest Card will be blocked when a new card is issued and will lose its validity.

6.4 Defective Premium Guest Cards will be replaced by the accommodation provider.

6.5 In the event of early departure, the Premium Guest Card will be blocked for the remaining period of validity.

7.1 The TVB expressly does not guarantee that the card service of the Premium Guest Card can actually be used at the service partner.

7.2 The TVB only guarantees that the card service of the Premium Guest Card can be used in accordance with these GTC during the operating hours.

7.3 The TVB shall be liable to the guest under the framework agreement without limitation only in the event of intent and gross negligence and for personal injury. Liability for slight negligence, compensation for consequential damage and financial loss, immaterial damage, unrealized savings, loss of profit and damage from third-party claims against TVB is excluded.

7.4 The liability of the service partner on the basis of the service contract concluded with the guest shall be determined in accordance with the statutory provisions (in particular the EKHG and SeilbahnG) as well as its General Terms and Conditions and Conditions of Carriage. Any liability, whether based on statutory or contractual provisions, for incidents arising from the use of a ticket service (e.g. transportation service of a mountain railway operator) shall be the sole responsibility of the service partner in whose sphere the incident occurred. The other service partners or TVB or the accommodation provider are not liable.

9.1 There are no verbal collateral agreements to these GTC. Collateral agreements of any kind whatsoever as well as amendments or supplements must be made in writing to be effective. This shall also apply to any waiver of this written form requirement.

9.2 Any disputes arising from the use and issue of the Premium Guest Card shall be governed exclusively by Austrian law, to the exclusion of the UN Convention on Contracts for the International Sale of Goods and the Austrian conflict of law rules.

9.3 Without prejudice to mandatory statutory provisions, the court with subject-matter jurisdiction for the TVB is agreed as the exclusive place of jurisdiction for all legal disputes between the TVB and the guest. The TVB is free to choose the competent court at the Guest's place of residence as the place of jurisdiction.

9.4 If one or more of the provisions of these GTC is/are invalid, such legally valid provisions shall be expressly agreed between the TVB and the guest which come closest to the economic purpose of the invalid provision. The validity of the remaining provisions shall not be affected by a void provision.

Last amended on May 14, 2020