The Walser - your Vacation Companion

The digital guest card is activated by guests in the Großes Walsertal in the web app "Der Walser". After you have provided your accommodation with the travellers' data (e.g. via pre-check-in), you will be registered in the registration system. Subsequently, you will receive (at the earliest 2 weeks before arrival) an invitation e-mail to the digital holiday companion "Der Walser". There you can register via the link and activate your digital guest card as well as those of your fellow travellers.

Normally, only the main traveller receives an invitation email and can activate the guest cards of all fellow travellers and also send them to their fellow travellers (e.g. via WhatsApp).

In the municipalities of Blons and Thüringerberg: please provide your accommodation with your data and an e-mail address. As soon as a guest card has been created for you, you can register for the web app via the registration form (once with the e-mail address communicated to the accommodation) and can activate your digital guest cards.

The invitation email will be sent at the earliest two weeks before arrival, at the latest at check-in at the accommodation. Depending on the accommodation, the time may vary, as the time of registration in the registration system on the part of the accommodation is decisive. If you already need your guest card for your arrival, please ask your accommodation to prepare a pre-registration.

In the municipalities of Blons and Thüringerberg you will not receive an invitation email. To do so, please register for the app using the registration form above with the same email address that you communicated to your accommodation.

You can fill in the registration form above with your correct travel details. You will then receive an invitation email to the web app sent to your email address, you can register and browse the app.

As soon as your accommodation has also registered you as a guest in the registration system with the same e-mail address, you can also activate your digital guest cards in the menu item "Guest card". It is important here that the email address from the registration form matches the one you gave to the accommodation.

In the invitation email there is a green, linked field with the title "Here's to the Walser web app". Click on the link and assign a password. After successfully assigning a password, click on "Login". You can then log in with the registration data. In the menu item "Guest card" you can activate your guest card and those of your fellow travellers. The guest cards of your fellow travellers can be sent to them by clicking on the "Share" symbol below the respective guest card. Every person over 6 years of age needs their own guest card.

If you were already registered with the web app during your previous stay, the system remembers the login data. In the invitation email it says "Welcome back" and in the link field it says "Here is your new access link". You can log in with your old password or, if necessary, reset the password and create a new one.

The main traveller always receives all guest cards of the other travellers. Guest cards can be sent to persons who have their own smartphone. Guest cards of persons who do not have their own smartphone (e.g. children) can be used on the smartphone of the main traveller.

No! The web app can be saved on the home screen of the smartphone and is thus accessible like an app at any time (instructions for saving the app on the home screen are on the start page of the app, menu item "Welcome" at the very bottom). The guest cards are thus also available offline if they have already been preloaded.

When activating the digital guest card for the first time, an internet connection is required. If the web app has subsequently been saved to the home screen (see above), it can be accessed at any time even without an internet connection. If the digital guest card has already been activated, it is also available offline, as it is saved in the smartphone's cache.

Registration in the registration system on the part of the accommodation is a prerequisite for the digital guest card. Some accommodations only register their guests on site at check-in. If you would like to use the digital guest card to travel by public transport, contact your accommodation and ask them to create a pre-registration or a registration including the correct e-mail address or to provide the e-mail address if the guest has already registered.

Possibility 1: You are a group of less than 6 people. If you have registered with the app via the invitation email from your accommodation and your guest cards are not visible, there is probably a technical problem. In this case, please contact Großes Walsertal Tourismus T +43 55 52 30 227.

Possibility 2: You are a travel group with more than 6 people and only the guest card of the main traveller is visible in your app. In the case of travel groups, the accommodation must deposit an e-mail address with each guest card. Guest cards without a stored email address are not displayed for travel groups for data protection reasons. To have the e-mail address stored for each guest, contact your accommodation directly or Großes Walsertal Tourismus T +43 55 52 30 227. You do not have to record an e-mail address for each individual fellow traveller. The same e-mail address can also be used for all guests in the travel group. This person will then receive all guest cards of the group and can send them to the fellow travellers.

Yes! If a guest card is printed out, it can also be activated digitally afterwards and used in parallel. However, if you have already activated the card online, your accommodation can create a duplicate for the printed card. The duplicate has a different guest card number. If you still want to use the digital card afterwards, make sure that the card has been updated in the app and that the guest card numbers are identical. Otherwise you can no longer use the digital guest card with the "old" guest card number.